Frequently Asked Questions
General & Company
What products does TVBOXWORLD manufacture?
LED TVs (32/43/50/55/65 inch, CKD/SKD kits supported), Android TV boxes (4K OTT and hybrid OTT+DVB-S2/T2), DVB-S2 satellite receivers (FTA, IKS/SKS, twin tuner, mini, H.265) and DVB-T2 terrestrial decoders. We also run ETV / ETV Pro / ETV Pro Xtream IPTV services with 3300+ live channels and 30000+ movies and series.
Is TVBOXWORLD a factory or a trading company?
We are a factory in Zhongshan City, Guangdong, China, with over 20 years of experience, 15,000 m² facility, 16 SMT lines, 6 DIP lines, 12 assembly lines, 100+ engineers and 800 workers. Monthly capacity is up to 600,000 units.
Do you support OEM/ODM customization?
Yes. We customize exterior design, user interface, system functions and CAS conditional access integration according to customer or operator requirements.
What is the minimum order quantity (MOQ)?
MOQ depends on the product: usually one carton for sample orders, and 500-1000 units for OEM branding. Contact us on WhatsApp +86 134 8061 1526 or email info@tvboxworld.com for an exact quotation.
How do I place an order or get a price?
Send the product model and quantity via WhatsApp +86 134 8061 1526 or email info@tvboxworld.com. We reply with quotation, lead time and shipping options.
Africa (Nigeria, Ghana, Kenya, Ethiopia, Mali, Senegal...)
Which TV products are popular in Africa?
32 and 43 inch LED TVs (CKD/SKD kits for local assembly), DVB-T2 decoders for digital terrestrial migration, and DVB-S2 FTA receivers are the best sellers in Nigeria, Ghana, Kenya, Ethiopia and other African markets.
Do your DVB-T2 decoders work with African digital TV standards?
Yes. Our DVB-T2 decoders comply with the DVB-T2 standard adopted across Africa (Nigeria, Kenya, Ghana, Uganda, etc.) and support full HD 1080P and FTA channels.
Do you support CKD/SKD LED TV assembly in Africa?
Yes. We supply LED TV CKD/SKD kits (32-65 inch) with technical support, so partners can assemble locally and reduce import duty.
What IPTV channels do you offer for Africa?
We have dedicated African channel lists: Africa English (SuperSport, Canal+, EBS...), Africa French (Canal+ Afrique...), Africa Arabic, plus country lists for Mali, Nigeria, Senegal, Ghana, Somalia, Côte d'Ivoire, Uganda, Ethiopia, Kenya and Cameroon — including Bein Sports Low/SD/HD/FHD/4K for slow networks.
How do you ship to Africa and how long does it take?
We ship by sea (20-40 days to most African ports) and by air/express for samples. We handle export documents and can work with your forwarder in Guangzhou or Yiwu.
Middle East & Arabic Countries
Do you have Arabic IPTV channels?
Yes. Our Arabic list includes MBC, OSN, Bein Sports, Shahid, Rotana and channels from UAE, Saudi Arabia, Egypt, Lebanon, Iraq, Yemen, Palestine, Libya and more — 60+ Arabic categories.
Do your receivers support Arabic menu and EPG?
Yes, our DVB-S2/T2 receivers and Android boxes support Arabic OSD menus, and the ETV apps support Arabic EPG.
Which products sell best in the Middle East?
DVB-S2 HD receivers with IKS, Android boxes with Arabic IPTV preinstalled, and 43-55 inch LED TVs.
Central Asia (Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, Turkmenistan)
Do you ship to Central Asia?
Yes. We ship DVB-S2 receivers, DVB-T2 decoders and Android boxes to Kazakhstan, Uzbekistan and other Central Asian countries by rail and sea.
Do your products support Russian language?
Yes. Menus, packaging and manuals can be provided in Russian, and our website has a full Russian version (/ru/).
Which receivers are suitable for Central Asian satellite TV?
Our DVB-S2 FTA and IKS/SKS twin tuner receivers cover the FTA and sharing channels popular in the region.
Europe (UK, France, Germany, Spain, Italy, Russia)
Do you have European IPTV channel lists?
Yes. Our Europe list covers UK, France, Germany, Spain, Italy, Russia, Portugal, Netherlands and more, including sports, movies and news in local languages.
Are your LED TVs compatible with European standards?
Yes. TVs can be supplied with DVB-T2/S2 tuners, CI+ slot, 220-240V power and CE-compliant configurations on request.
Can you customize IPTV apps for European resellers?
Yes. ETV Pro Xtream works with M3U URL and Xtream Codes on Android, iOS, Smart TVs and Apple TV — resellers can rebrand and manage subscriptions via panel.
North America (USA, Canada)
Do you have USA and Canada IPTV channels?
Yes. The USA & Canada list includes local US networks, Canadian channels, sports packages, movies and 24/7 series channels in HD/FHD.
Do your Android TV boxes work in the USA and Canada?
Yes. Our Android boxes support 110-240V power, dual-band WiFi, Google TV / Android TV apps, and ship with US plugs on request.
South America (Brazil & Latin America)
Do you have Brazilian IPTV channels?
Yes. Our Brasil list covers Brazilian sports, movies, series, news and kids channels in Portuguese, plus Latin American Spanish channels.
Do your products support Portuguese?
Yes. Menus and our website (/pt/) support Portuguese, and ISDB-T tuner options for TVs can be discussed for OEM orders.
IPTV Service & Apps
What is the difference between ETV, ETV Pro and ETV Pro Xtream?
ETV is the affordable Android-only app. ETV Pro is the recommended Android app with built-in anti-freezing CDN for smoother 4K. ETV Pro Xtream works on Android, iOS, Linux, Enigma2, Fire TV, Smart TVs and Apple TV via M3U/M3U8 URL or Xtream Codes, compatible with TiviMate, IPTV Smarters Pro, XCIPTV, IBO Player and 13+ more players.
How many channels and VOD does your IPTV include?
3300+ live TV channels (Africa, Arabic countries, UK, France, Germany, Spain, Italy, Russia, USA, Canada, Brazil, Pakistan and more), 30000+ movies and 3200+ TV show series.
Do you offer a free trial?
Yes. ETV and ETV Pro offer a one-day free trial after download; ETV Pro Xtream offers a one-day trial on request.
Can I resell your IPTV service?
Yes. We support resellers with panel management, credits and custom branding. Contact us on WhatsApp +86 134 8061 1526.